Privacy Policy

1. Introduction

TechPioneer Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and marketing automation services.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, company details)
• Contact form submissions and communications
• Payment and billing information
• Campaign configuration and targeting preferences
• Customer support interactions

2.2 Information We Collect Automatically

• Usage data and platform interactions
• Device information and browser details
• IP addresses and location data
• Cookies and similar tracking technologies
• Campaign performance metrics

2.3 Third-Party Data

• Prospect data from legitimate business databases
• Social media profile information (publicly available)
• Company and contact information from business directories
• Integration data from connected CRM and marketing platforms

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating about our services and support
• Analyzing usage patterns and optimizing platform performance
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing our services (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in delivering our services, including cloud hosting, payment processing, and data analytics providers.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4.4 Consent

We may share information with your explicit consent for specific purposes.

5. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data transmission and storage
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Role-based access controls and authentication
• Secure data centers with physical security measures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account data: Retained while your account is active plus 3 years
• Campaign data: Retained for 5 years for performance analysis
• Payment records: Retained for 7 years for tax and legal compliance
• Support communications: Retained for 3 years

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request limitation of processing activities
• Objection: Object to certain processing activities
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for targeted advertising (with consent)

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

12. European Privacy Rights

Individuals in the European Economic Area have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us: